Privacy Policy

Privacy Policy

Zenith Aluminium & Architectural Services LTD (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy.

This Privacy Policy, together with our Terms of Use, explains how we collect, use, store, and protect your data when you interact with our website, services, or communications.

Data Controller

For the purposes of the UK General Data Protection Regulation and Data Protection Act 2018, the data controller is:

Zenith Aluminium & Architectural Services LTD

What We Collect

We may collect and process the following information:

Enquiry and Contact Data
Information you provide when submitting a contact form or when getting in touch with us by phone, email, or through our website.

Newsletter Subscription Data
If you choose to subscribe to updates or marketing communications, your email address may be stored securely using a trusted email marketing platform. You can unsubscribe at any time.

Quote and Consultation Information
Information you provide when requesting a quote, booking a consultation, or discussing a project with us.

Order and Payment Information
Where applicable, payment information may be processed securely by trusted third-party payment providers.

Communication Records
We may keep records of emails, phone calls, and other communications for customer service, project management, and follow-up purposes.

Website Usage Data
We may collect certain technical information, such as IP address, browser type, device information, approximate location, and website usage behaviour through analytics tools. Please see our Cookie Policy for more information.

How We Use Your Information

We use your information to:

  • respond to enquiries and provide quotations
  • communicate with you about your project or request
  • improve our website and services
  • send updates or marketing communications where you have chosen to receive them
  • maintain internal business records
  • support the delivery of our services

IP Addresses and Cookies

We may collect information about your device and browsing activity to help improve website performance, functionality, and user experience.

For more information, please refer to our Cookie Policy.

Data Storage and Transfers

Your information may be stored or processed using systems or service providers located within or outside the United Kingdom.

Where this happens, we take reasonable steps to ensure your data is handled securely and in line with applicable data protection laws.

Any sensitive information submitted through our website is protected using appropriate security measures, including SSL encryption where applicable.

Disclosure of Your Information

We may share your information with trusted staff, contractors, or service providers where necessary to operate our business and deliver our services.

We do not sell, rent, or trade your personal information to third parties.

Your Rights

Under data protection law, you may have the right to:

  • request access to the personal data we hold about you
  • request correction of inaccurate or incomplete data
  • request deletion of your personal data where appropriate
  • withdraw consent where processing is based on consent
  • object to the use of your data for direct marketing
  • lodge a complaint with the Information Commissioner’s Office

Access Requests

If you would like to request a copy of the personal data we hold about you, please contact us using our usual contact details.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us using our standard business contact details.